Expert Panel

(2763) Expert Panel: Powering Personal Lines: How Applied CSR24 Transforms Customer Self-Service - Part 1

Content Level: Basic

Personas: Customer Service Rep, Account Manager - Personal Lines/Small Commercial, Office Manager, IT/Operations Manager

Products: Applied CSR24@@@Applied Epic@@@Applied Mobile@@@Applied Pay

Panelist(s)

• 

  Randi Beaudoin

  Integration & Optimization Specialist - P&C
  OneDigital, Wyoming
• 

  Kaira Mercer-Jones (she/her/hers)

  Operations Manager
  The Gibraltar Group Insurance Services
  Houston, Texas

Applied Moderator(s)

• 

  Maggie Essex (she/her/hers)

  Solution Specialist
  Applied Systems

Panelist(s)

• 

  Lynn E. Hudson

  Vice President of Operations
  Turner Agency, Inc.
  Greenville, South Carolina