Roundtable
Personal & Commercial Servicing - General
Content Level: Basic
Personas: Customer Service Rep, Account Manager - Medium/Large Commercial; Specialty Lines, Office Manager, Account Manager - Personal Lines/Small Commercial, Marketing Manager/Specialist
Products: Applied Epic, Applied CSR24, Applied Mobile
Casheika C. Moses (she/her/hers)
Senior Director of Client Experience, CRMG
The Baldwin Group
Nancy A. Nicklow, CPCU, AAI (she/her/hers)
President
Huff insurance
Mercy Ruiz (she/her/hers)
Product Instructor
Applied Systems