(2652) Expert Panel: Preparing for the Move to Applied Epic Browser from an IT/Operations Perspective

Content Level: Basic

Personas: Owner/Principal, IT/Operations Manager, Office Manager

Products: Applied Epic

Wednesday, October 8, 2025

3:45 PM - 4:45 PM PT

Panelist(s)

Jodi Cherewyk

Team Lead, Systems & Operational Reporting
Acera Insurance
David Graham (he/him/his)

Vice President of Digital Operations & IT
CH Insurance
Kaira Mercer-Jones (she/her/hers)

Operations Manager
The Gibraltar Group Insurance Services
Danielle B. DuFour (she/her/hers)

Operations Manager, AVP
NBT Insurance Agency

Applied Moderator(s)

Chris Borgmeyer

SVP, CX Services
Applied Systems

Applied Representative(s)

Sheila Brown (she/her/hers)

VP, Customer Support
Applied Systems

Attend this panel to hear your peers’ experiences moving to the Applied Epic® browser interface. You’ll hear from both IT and operations perspectives on topics like the Connection Suite and tips for managing this change effectively within your organization. Panelists will share resources used and lessons learned to equip you with the knowledge and tools to navigate this change smoothly and efficiently.

(2652) Expert Panel: Preparing for the Move to Applied Epic Browser from an IT/Operations Perspective

Content Level: Basic Personas: Owner/Principal, IT/Operations Manager, Office Manager Products: Applied Epic

Panelist(s)

Applied Moderator(s)

Applied Representative(s)

Content Level: Basic

Personas: Owner/Principal, IT/Operations Manager, Office Manager

Products: Applied Epic