Course
Applied Epic
Content Level: Intermediate
Personas: Customer Service Rep, Account Manager - Medium/Large Commercial; Specialty Lines, Account Manager - Personal Lines/Small Commercial, IT/Operations Manager
Technology: Applied CSR24, Applied Epic, Applied Pay
Olivia Ziegler (she/her/hers)
Operations & Systems Administrator
German American Insurance
Amanda Loya, German American Insurance, Inc (she/her/hers)
VP of Operations & Commercial Service
German American Insurance, Inc