(2847) The Future-Ready Agency: Workforce Strategies for Growth, Efficiency, and Resilience - Brought to you by WAHVE

Insurance agencies are facing a perfect storm of workforce challenges: experienced professionals are retiring, competition for talent remains intense, and AI is reshaping how work gets done. At the same time, agencies must continue to grow, serve clients, and operate efficiently in an increasingly complex environment.

This session explores practical workforce strategies that help agencies build capacity, improve retention, leverage technology, and create more resilient operations. Attendees will learn how leading agencies are adapting their talent strategies, incorporating flexible workforce models, and preparing their organizations for the future while maintaining service excellence and supporting growth.