(2715) Before You Call Support: Mastering EZLynx Fixes You Can Handle Yourself
Content Level: Basic
Personas: Customer Service Rep, Account Manager - Personal Lines/Small Commercial, Owner/Principal, Office Manager, Accountant
Products: EZLynx
In this course, learn how to troubleshoot some of the top support issues in EZLynx® without ever having to pick up the phone. The presenter will cover reordering the view for your policies, fixing cancellations without breaking your data, supported vs. unsupported lines of business, handling rewrites, adding carriers to the Master Company list, troubleshooting downloads, cleaning up data inconsistencies, and more.
