(2798) A Case Study on Applied API Suite and Applied Data Lake

This case study highlights one agency’s journey from identifying data quality gaps and manual data entry inefficiencies to delivering measurable value using Applied API Suite and Applied Data Lake. While vendor-provided tools existed, they did not fully align with the agency’s business rules or operational needs. They’ll share how they built organizational alignment, secured funding, and launched a focused program within IT – despite limited development capabilities – to extend the core system. By developing reusable tools for bulk commission schedule updates, servicing role changes, and automated profit center alignment, and by executing recurring and one-time data quality cleanup routines, the agency reduced manual effort, improved data integrity, and demonstrated clear operational impact through an agile, results-driven approach.