(2621) Expert Panel: The Foundation of Operational Success: Ensuring Data Accuracy and Quality

This panel will provide an in-depth exploration of the importance of quality control and data integrity across agencies, regions, and the organization as a whole. It will highlight the critical data fields within the management system, the insights they reveal, and the potential E&O risks that can arise when best practices, workflows, and processes are not consistently followed. By understanding these elements, leaders can ensure that service teams – who support clients every day – operate with accuracy, compliance, and excellence.