(2626) Developing and Managing an Applied Epic Enterprise Administration Team

This session provides a practical framework for building and leading an effective Applied Epic® enterprise administration team. It focuses on defining the true scope of enterprise admin work, establishing clear roles and workflows, and shifting the function from reactive, ticket-driven tasks to a proactive, strategic role. Attendees will gain actionable guidance on hiring, onboarding, skill development, operational continuity, and supporting growth – especially during mergers and acquisitions – to reduce risk, improve efficiency, and build a sustainable, unified team.