Attrition happens to so many of us, but there are steps you can take to prepare for that day. In this case study, we'll compare two agencies that found themselves in the same situation when employees left. The different cultures, procedures, and structures of the two agencies meant that they each had very different results when the day finally happened. We'll leverage these examples to understand some best practices you can take now to prepare and what to do when a team member decides to leave.
