Case Study
Personal & Commercial Servicing - Mobile
Content Level: Intermediate
Personas: Owner/Principal, IT/Operations Manager
Products: Applied CSR24
Melissa Lukas, ECBA, BA (Hons), R.I.B.(Ont.), (she/her/hers)
Business Implementation & Enablement Manager
OTIP Group of Companies
Christine Thompson
Experience Owner
OTIP Group of Companies
Lynn Covey
Personal Lines Team Lead/Trainer
TRICOR Insurance
Alessia Filutze
Customer Implementation Specialist
Applied Systems