(2557) Streamlining Communications: A Comprehensive Guide to Applied Epic Email Monitoring

Dive into Applied Epic® Email Monitoring, a potent tool that enhances your ability to manage emails efficiently. We will cover setting up Email Auto-Forwarding from various exchanges (e.g., Microsoft®, Google, etc.) and using Epic Activities to monitor and automatically route emails from shared inboxes. You’ll learn how sharing via activities empowers team members to take ownership of an item while enabling reporting on the volume of incoming emails and which team members are completing items.