Join our panel discussion to hear firsthand accounts from agents in various roles about their move from the Applied EpicĀ® desktop application to the browser interface. Panelists will share their challenges, strategies to manage this change among employees, and the most valuable resources. Learn from their experiences, gain insights into best practices, and gather tips for a successful rollout in your own organization. This session is a must-attend for those seeking practical advice and lessons learned from those who've successfully navigated this move.