(2653) Expert Panel: How Different Agency Roles Handled the Switch to Applied Epic Browser

Content Level: Basic

Personas: Owner/Principal, IT/Operations Manager, Office Manager

Products: Applied Epic

Thursday, October 9, 2025

9:30 AM - 10:30 AM PT

Applied Moderator(s)

Chris Borgmeyer

SVP, CX Services
Applied Systems

Panelist(s)

Jenna Silva (she/her/hers)

Systems Integration and Process Leader
C3 Risk & Insurance Services
Dawn Stark (she/her/hers)

Personal Lines Manager, Customer Service Manager and Training Manager
The Gibraltar Group - Insurance Services
Amy Wood (she/her/hers)

Application Specialist
Kraus-Anderson Insurance Agency, Inc.

Applied Representative(s)

Sheila Brown (she/her/hers)

VP, Customer Support
Applied Systems

Join our panel discussion to hear firsthand accounts from agents in various roles about their move from the Applied Epic® desktop application to the browser interface. Panelists will share their challenges, strategies to manage this change among employees, and the most valuable resources. Learn from their experiences, gain insights into best practices, and gather tips for a successful rollout in your own organization. This session is a must-attend for those seeking practical advice and lessons learned from those who've successfully navigated this move.

(2653) Expert Panel: How Different Agency Roles Handled the Switch to Applied Epic Browser

Content Level: Basic Personas: Owner/Principal, IT/Operations Manager, Office Manager Products: Applied Epic

Applied Moderator(s)

Panelist(s)

Applied Representative(s)

Content Level: Basic

Personas: Owner/Principal, IT/Operations Manager, Office Manager

Products: Applied Epic