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Full Schedule

Full Schedule

  • Wednesday, October 8, 2025
  • 7:00 AM - 7:45 AM PT
    Breakfast
  • 7:00 AM - 12:00 PM PT
    Registration Open
  • 7:00 AM - 6:00 PM PT
    Help Desk Open
  • 8:00 AM - 9:30 AM PT
    Keynote Sessions
  • 10:15 AM - 11:15 AM PT
    How to Make the Most of Your ACN (Applied Client Network) Membership
  • 10:15 AM - 11:15 AM PT
    Learning Lounge - Accountant & Finance Personnel
  • 10:15 AM - 11:15 AM PT
    Learning Lounge - Client Facing Services - Commercial Lines
  • 10:15 AM - 11:15 AM PT
    Learning Lounge - IT/System Admins
  • 10:15 AM - 11:15 AM PT
    Learning Lounge - Marketing Manager/Specialist
  • 10:15 AM - 11:15 AM PT
    Managing Commercial Lines Renewals Across Applied Products
  • 10:15 AM - 11:15 AM PT
    Expert Panel: Catching and Resolving Applied Epic Accounting Errors
  • 10:15 AM - 11:15 AM PT
    Automate Premium Financing with Applied Pay and Imperial PFS
  • 10:15 AM - 11:15 AM PT
    Mastering Direct Bill Commission Download in Applied Epic
  • 10:15 AM - 11:15 AM PT
    Transforming Benefits Commission Recording with AI-Powered Automated Statements
  • 10:15 AM - 11:15 AM PT
    Hands-On Lab: Maximizing Efficiency with Applied Epic Summary of Insurance Templates
  • 10:15 AM - 11:15 AM PT
    Applied Epic Bridge: Meet the New Outlook Add-In
  • 10:15 AM - 11:15 AM PT
    Applied Epic New Features and Future Roadmap
  • 10:15 AM - 11:15 AM PT
    Client Contracts in Applied Epic
  • 10:15 AM - 11:15 AM PT
    Renewals Manager: Why Are You Still Using Spreadsheets and Paper in 2025?
  • 10:15 AM - 11:15 AM PT
    ABCs of Applied Benefits Designer
  • 10:15 AM - 11:15 AM PT
    Managing Benefits Carriers in Applied Epic
  • 10:15 AM - 11:15 AM PT
    Peer Insights on Implementing Applied CSR24 and MobileInsured for Personal Lines
  • 10:15 AM - 11:15 AM PT
    Insights Into Current and Future Offerings for Applied Data Lake
  • 10:15 AM - 11:15 AM PT
    Hands-On Lab: A Beginner's Practical Guide to the Epic Dashboards Asset Builder
  • 10:15 AM - 11:15 AM PT
    Expert Panel: Essentials of Cybersecurity and Regulatory Compliance
  • 10:15 AM - 11:15 AM PT
    Best Practices to Prepare for Employee Attrition
  • 10:15 AM - 11:15 AM PT
    Enhancing Your Business Continuity During Critical Downtime
  • 10:15 AM - 11:15 AM PT
    Microsoft Excel Tips and Tricks for the Intermediate User
  • 10:15 AM - 11:15 AM PT
    Expert Panel: How to Source and Hire Great Producers
  • 10:15 AM - 11:15 AM PT
    Integrating Applied Book Builder Into Your Agency Workflows
  • 10:15 AM - 11:15 AM PT
    EZLynx: Game-Changing EZLynx Features You Should Be Using
  • 10:15 AM - 11:15 AM PT
    EZLynx Hands-On Lab: Getting the Most from EZLynx Reporting
  • 10:15 AM - 11:15 AM PT
    EZLynx: Unveiling the New Email Campaigns
  • 10:15 AM - 11:15 AM PT
    Hands-On Lab: Setting Up Policyholders’ Permissions and Visibility for Self-Service (Repeat)
  • 10:15 AM - 11:15 AM PT
    Soumission des lignes commerciales canadiennes avec Applied Epic
  • 11:15 AM - 12:45 PM PT
    Lunch & Applied Net Exchange Open
  • 12:45 PM - 1:45 PM PT
    Becoming an Exceptional Workplace: The Impact of Employee Voice
  • 12:45 PM - 1:45 PM PT
    Learning Lounge - Canada
  • 12:45 PM - 1:45 PM PT
    Learning Lounge - EZLynx
  • 12:45 PM - 1:45 PM PT
    Learning Lounge - HR Manager
  • 12:45 PM - 1:45 PM PT
    Learning Lounge - Office Manager/Operations Manager
  • 12:45 PM - 1:45 PM PT
    What's New in Canadian Personal Lines
  • 12:45 PM - 1:45 PM PT
    Indio and Applied Epic: Bringing the Systems Closer Together
  • 12:45 PM - 1:45 PM PT
    What's New and What's Next in Personal Lines Rating
  • 12:45 PM - 1:45 PM PT
    Hands-On Lab: How Applied Pay Makes Life Easier
  • 12:45 PM - 1:45 PM PT
    Transforming P&C Agency Bill Carrier Payables Reconciliation with AI-Powered Automated Statements
  • 12:45 PM - 1:45 PM PT
    Unlock Applied Epic's Interface Potential: A Complete Guide to Company Interface Configuration
  • 12:45 PM - 1:45 PM PT
    Hands-On Lab: Ivans Exchange Wizardry
  • 12:45 PM - 1:45 PM PT
    Streamlining Communications: A Comprehensive Guide to Applied Epic Email Monitoring
  • 12:45 PM - 1:45 PM PT
    Applied Epic New Features and Future Roadmap (Repeat)
  • 12:45 PM - 1:45 PM PT
    Using Applied Epic Forms to Streamline Canadian Commercial Lines Servicing
  • 12:45 PM - 1:45 PM PT
    Improving Your Agency’s Efficiency and Retention Using Activities
  • 12:45 PM - 1:45 PM PT
    Hands-On Lab: Creating a Benefits Guide – Part 2
  • 12:45 PM - 1:45 PM PT
    Expert Panel: Managing Changes to Benefits Workflows
  • 12:45 PM - 1:45 PM PT
    Advanced Certificate Processing in Applied CSR24
  • 12:45 PM - 1:45 PM PT
    Expert Panel: Connecting Applied Data Lake to Business Outcomes
  • 12:45 PM - 1:45 PM PT
    Epic Dashboards for Accountants
  • 12:45 PM - 1:45 PM PT
    Epic Dashboards for Sales Managers and Producers
  • 12:45 PM - 1:45 PM PT
    Epic Dashboards Roadmap
  • 12:45 PM - 1:45 PM PT
    Expert Panel: You Must Work to Have a Winning Culture
  • 12:45 PM - 1:45 PM PT
    Office Vibes: Elevating Everyday Spaces into Places Employees Love
  • 12:45 PM - 1:45 PM PT
    Using Indio to Drive Renewals and Win New Business
  • 12:45 PM - 1:45 PM PT
    EZLynx: Your Agency's Renewal and Retention Workflow
  • 12:45 PM - 1:45 PM PT
    EZLynx Hands-On Lab: Leveraging the New Commercial Lines Workflow to Build Applications
  • 12:45 PM - 1:45 PM PT
    EZLynx: We Make Commissions Easy
  • 12:45 PM - 1:45 PM PT
    Expert Panel: The Future of Insurance: Technology, Transformation, and the Road Ahead
  • 2:15 PM - 3:15 PM PT
    Shaping the Future: Help Applied Unlock the Power of AI to Revolutionize Productivity
  • 2:15 PM - 3:15 PM PT
    Using Applied Epic's Internationalization Feature to Serve Clients in English and French
  • 2:15 PM - 3:15 PM PT
    Unlocking Insights: Commercial Lines Carrier Submissions Discussion
  • 2:15 PM - 3:15 PM PT
    What's New and What's Next for Financial Management with Applied
  • 2:15 PM - 3:15 PM PT
    Unlocking the Value of Applied Pay for Your Agency and Insureds (Repeat)
  • 2:15 PM - 3:15 PM PT
    Applied Epic Accounting Tips and Tricks
  • 2:15 PM - 3:15 PM PT
    Cleaning Up and Balancing Premium Payable in Applied Epic
  • 2:15 PM - 3:15 PM PT
    Discover the Power of Client Contracts in Boosting Your Organization's Success
  • 2:15 PM - 3:15 PM PT
    Mastering Y-Account Grouping: A Step Towards Enhanced Download Management
  • 2:15 PM - 3:15 PM PT
    I Have Attached It, Now Where Is It?
  • 2:15 PM - 3:15 PM PT
    Enhancing Efficiency with Renewals Manager for Employee Benefits
  • 2:15 PM - 3:15 PM PT
    Best Practices for Managing Benefits Servicing Workflows in Epic
  • 2:15 PM - 3:15 PM PT
    What's New and What's Next in Applied CSR24 and Applied Mobile
  • 2:15 PM - 3:15 PM PT
    The Policyholder's Digital Roundtrip in Action
  • 2:15 PM - 3:15 PM PT
    Expert Panel: Onboarding Staff and Policyholders to Applied CSR24 to Maximize Engagement
  • 2:15 PM - 3:15 PM PT
    Hands-On Lab: Advanced Epic Dashboards Asset Builder
  • 2:15 PM - 3:15 PM PT
    Tactical Strategies for Data Excellence in Applied Epic
  • 2:15 PM - 3:15 PM PT
    Harnessing Excel and Applied Epic Together for Powerful Reporting and Reconciliation
  • 2:15 PM - 3:15 PM PT
    Maximizing Efficiency with Applied Epic Configuration: A Guide to Smart System Administration
  • 2:15 PM - 3:15 PM PT
    Hands-On Lab: Optimize Your Internet Browser and Applied Epic Browser Experience
  • 2:15 PM - 3:15 PM PT
    Expert Panel: Women in Executive Positions
  • 2:15 PM - 3:15 PM PT
    Hands-On Lab: Using Epic Dashboards to Improve Your Marketing Efforts
  • 2:15 PM - 3:15 PM PT
    EZLynx: Automating Texts and Emails to Win Business
  • 2:15 PM - 3:15 PM PT
    EZLynx Hands-On Lab: Building Campaigns Leveraging the New Email Campaigns
  • 2:15 PM - 3:15 PM PT
    EZLynx Expert Panel: Leveraging EZLynx to Keep Your Remote Workforce Productive
  • 2:15 PM - 3:15 PM PT
    Step into the Future of Insurance Training with Total CSR
  • 2:15 PM - 3:15 PM PT
    Future Proof Your Workforce: Recruiting and Retaining Emerging Talent
  • 3:45 PM - 4:45 PM PT
    Expert Panel: Interact with Applied AI Specialists
  • 3:45 PM - 4:45 PM PT
    EZLynx: Customer Feedback Roundtable
  • 3:45 PM - 4:45 PM PT
    What's New and What's Next for Epic Quotes Commercial Lines in Canada
  • 3:45 PM - 4:45 PM PT
    Using the Budget Tool in Applied Epic
  • 3:45 PM - 4:45 PM PT
    Automate Premium Financing with Applied Pay and FIRST Insurance Funding
  • 3:45 PM - 4:45 PM PT
    Unlock the Lockbox! Applied Pay's New Integrated Lockbox Capability
  • 3:45 PM - 4:45 PM PT
    Pay Your Companies and Producers the Right Amount with Applied Epic Commissions Agreements
  • 3:45 PM - 4:45 PM PT
    Understanding and Balancing Financial Reports
  • 3:45 PM - 4:45 PM PT
    Empowering Personal Lines: Harnessing the Power of Applied Products
  • 3:45 PM - 4:45 PM PT
    Applied Epic Invoicing: It's More than Just a One-Time Premium
  • 3:45 PM - 4:45 PM PT
    What’s New and What’s Next in Applied Benefits Solutions
  • 3:45 PM - 4:45 PM PT
    Hands-On Lab: Certificate Holder Management in Applied CSR24
  • 3:45 PM - 4:45 PM PT
    Epic Dashboards for Principals and IT/Operations Staff
  • 3:45 PM - 4:45 PM PT
    Epic Dashboards Tips and Tricks
  • 3:45 PM - 4:45 PM PT
    An Agency's Journey on Data Quality and Transformation
  • 3:45 PM - 4:45 PM PT
    Using Marketing Options Within Applied Epic Reports
  • 3:45 PM - 4:45 PM PT
    Expert Panel: Preparing for the Move to Applied Epic Browser from an IT/Operations Perspective
  • 3:45 PM - 4:45 PM PT
    Expert Panel: Peer Insights on Secure Digital Communications
  • 3:45 PM - 4:45 PM PT
    What's New and What's Next in Sales and Marketing
  • 3:45 PM - 4:45 PM PT
    Driving Producer Workflows with Applied Epic Sales Automation
  • 3:45 PM - 4:45 PM PT
    Hands-On Lab: How to Effectively Use Epic Quotes Commercial Lines (Repeat)
  • 3:45 PM - 4:45 PM PT
    Hands-On Lab: Maximizing Efficiency with Applied Epic Summary of Insurance Templates (Repeat)
  • 3:45 PM - 4:45 PM PT
    Run effective teams - Human + AI in action - Brought to you by Fulcrum
  • 7:30 PM - 10:30 PM PT
    KAOS Nightclub at The Palms