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Full Schedule

Full Schedule

  • Tuesday, October 7, 2025
  • Digitizing Commercial Risk Appetite Communication Between Agencies and Carriers
  • EZLynx Keynote
  • Streamlining Agency-Carrier Book Transfer Collaboration with Ivans Bookroll
  • Hands-On Lab: How to Effectively Use Epic Quotes Commercial Lines
  • Automate Premium Financing with Applied Pay and AFCO Direct
  • Hands-On Lab: Discover the Configure Accounting Area in Applied Epic
  • Expert Panel: Unveiling the Power of E-Servicing Real-Time Transactions for Enhancing Team Efficiencies
  • Best Practices for Enhancing Accuracy in Applied Epic Reporting and Dashboards
  • A Front Office User's Guide to Understanding the Applied Epic Transaction Screen
  • Creating and Converting to the New Epic Benefits Forms for U.S. Agencies
  • Expert Panel: Cross-Functional Collaboration Across Your Benefits Team
  • Hands-On Lab: Setting Up Policyholders’ Permissions and Visibility for Self-Service
  • Applied API Suite: Use Case Spotlight
  • Getting the Most Out of the Book of Business Import Tool in Applied Epic
  • Epic Dashboards Overview
  • Expert Panel: Strategies for Maintaining and Managing Data Quality
  • Expert Panel: How to Audit and Optimize Your Service Processes
  • Change Management, Inclusive Leadership, and Building an Emotionally Resilient Team
  • Navigating the Emotional and Strategic Challenges of Acquisitions: A Leadership Guide to Seamless Transitions
  • Small Agency Roundtable: Navigating Challenges and Sharing Solutions
  • Time Management and Block Scheduling
  • Building a Customer Communication Journey Across Applied Epic and Applied Marketing Automation
  • Introduction and Overview of Applied Marketing Automation
  • Utilisation de la fonction d'internationalisation d'Applied Epic pour servir les clients en anglais et en français
  • Expert Panel: Agency and Carrier Experiences Using Comparative Raters for Small Commercial Business
  • Hands-On Lab: How to Set Your Team Up for Success with Epic Quotes Personal Lines
  • I Want It That Way: Customizing Epic Reports, Invoices, and Statement Layouts
  • Unlocking the Value of Applied Pay for Your Agency and Insureds
  • Expert Panel: Applied Pay Best Practices
  • Financial Mastery: Streamlining Month-End Processing for Perfection
  • Hands-On Lab: Enhance Productivity with Applied Epic Email and SMS Templates
  • What's New and What's Next in Applied Epic Forms for Canadian Brokers
  • Maximizing Efficiency in Applied Epic
  • Expert Panel: Download Tips for Applied Epic
  • Agency Billing in Applied Epic – Part 1Agency Billing for Non-Accountants: Data Entry Standards for Policies and Transactions - Part 1
  • Exploring the Updated Applied Epic Employee Benefits Experience
  • An Account Manager's Use of Applied Products to Streamline Renewals
  • The Basics of Internal Certificate Management in Applied CSR24
  • Applied API Suite: Roadmap to Innovation
  • Introduction to Accounting Reports
  • Expert Panel: Auditing Staff Efficiency with Epic Reports and Dashboards
  • Hands-on Lab: Expanding Your SET Command Skills in Microsoft Word
  • Strategizing for a Successful Move to Applied Epic Browser
  • Integrating Applied Book Builder Into Your Agency Workflows
  • Beyond Basics: Advancing Your Marketing Strategy with Automated Content and Campaigns
  • EZLynx: Evolve and Adapt to Your Agency's Growth with Support from ACN
  • EZLynx: Unveiling the New Commercial Lines Submission Workflow
  • EZLynx Hands-On Lab: Leveraging AI to Increase Your Agency's Efficiency
  • Hands-On Lab: Indio and Canada Commercial Lines
  • How to Effectively Use Tarmika
  • Expert Panel: How Agencies Use Epic Quotes to Win Personal Lines Business
  • Expert Panel: Ask the Indio Experts
  • Expert Panel: Closing the Gap on Closing the Month
  • Agency Billing for Non-Accountants: Deep Dive on Policy-Level Transactions - Part 2
  • Canadian Marketplace Update
  • Empowering Commercial Lines: Harnessing the Power of Applied Products
  • Expert Panel: Optimizing Your Service Workflows from Bottlenecks to Breakthroughs
  • Generating Benefits Templates and Proposals in Applied Epic – Part 1
  • Hands On Lab: Practicing the End-to-End Benefits Renewal Workflow
  • Configurations for a User-Friendly Applied Epic and Applied CSR24
  • Transitioning Certificate Processing from Applied Epic to Applied CSR24
  • Getting Started with Applied Data Lake and Google Cloud
  • Epic Dashboards for Department Managers and Account Managers
  • Getting Started with Epic Dashboards Asset Builder
  • Expert Panel: Navigating AI in the Insurance Industry
  • How to Build and Manage a Successful Subject Matter Expert Team
  • Microsoft Excel Pivot Tables
  • Hands-On Lab: Designing Eye-Catching Emails with the New Applied Marketing Automation Email Builder
  • Introduction and Overview of Applied Epic for Salesforce
  • EZLynx Hands-On Lab: How Automation Can Help with Client Onboarding
  • EZLynx: The Power of a Successfully Implemented Self-Servicing Portal
  • EZLynx: What's New in Reporting
  • Accelerating Your Growth with Applied Benefits Solutions