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Full Schedule

Full Schedule

  • Monday, September 28, 2026
  • 7 Custom Dashboards You Can Create with Asset Builder
  • A Case Study on Applied API Suite and Applied Data Lake
  • Achieving a Better Commercial Lines Submission Process
  • ACN Blueprint for Success in EZLynx – Part 1
  • ACN Blueprint for Success in EZLynx – Part 2
  • Advanced Proposals Configuration
  • Advanced Uses for Applied Data Lake and Google Cloud
  • Agency Growth Without the Data Headache: Acquisition Conversion Strategies That Scale
  • AI at Every Stage: A Tour of Applied AI Across Epic
  • AI for Benefits: Streamlining Workflows with Epic Search, AutoFill, and Recon
  • AI Readiness for Insurance Agencies: Spotting Bottlenecks and Implementing Practical AI Solutions
  • An Agency's Journey on Data Quality and Transformation
  • Analytics, Reimagined: Why Epic Dashboards Are the Go-Forward Experience
  • Applied API Suite: Roadmap to Innovation
  • Applied API Suite: Use Case Spotlight
  • Applied Benefits Designer Quoting and Renewals
  • Applied Book Builder Essentials
  • Applied CSR24-Configuration: Everything You Need to Know
  • Applied Dev Center: Your Gateway to APIs and the Applied Data Cloud
  • Applied Epic Accounting and the Bank-Owned Agency
  • Applied Epic Accounting Tips and Tricks
  • Applied Epic Accounting: Cleaning Up and Balancing Premium Payables
  • Applied Epic Bridge Mastery: End-to-End Email Integration, New Features and Future Roadmap
  • Applied Epic Events and Activities: Configure for Maximum Automation and Visibility
  • Applied Epic in Action: Mastering Downloads
  • Applied Epic Invoicing: It's More than Just a One-Time Premium
  • Applied Epic Premium Fields: What They Are and How to Report on Them
  • Applied Epic Reports Deep Dive: Advanced Layouts
  • Applied Epic System Performance: Foundational Infrastructure Best Practices
  • Applied Epic Tips and Tricks – Administration
  • Applied Epic Tips and Tricks – Servicing
  • Applied Epic Training: New Hires and Agency Conversions
  • Ask Me Anything - Open session with Ivans and Cytora Product Leaders
  • Ask the Experts: Epic Dashboards and Asset Builder Customization
  • Auditing Employees Using Applied Epic Reports and Epic Dashboards
  • AutoFill in Action: What's New and What's Next
  • Automate Your Business: Leveraging Applied Epic Further Actions for Efficiency
  • Automating the Customer Journey from Welcome to Retention
  • Becoming an Agency Preferred Carrier
  • Before You Call Support: Mastering EZLynx Fixes You Can Handle Yourself
  • Best Practices for Managing Renewal Workflows That Include Marketing Coverage(s)
  • Best Practices to Prepare for Employee Attrition
  • Beyond “Talked to Client”: Transforming Agency Documentation Using the S.C.O.P.E Model
  • Beyond the Basics: Level Up Your Certificate Renewals in Applied CSR24
  • Boosting Sales with an Effective CRM
  • Browser Change Management: Stay Ahead of Disruptions in Your Agency
  • Building a Better Renewal Process with Applied Epic Tools
  • Building a High-Performance PL Pipeline with Applied Epic Opportunities, Applied Marketing Automation and Applied CSR24
  • Building Better Training: What Worked, What Didn't and What Changed
  • Building Custom Dashboards to Fit Your Agency Needs
  • Canada Commercial Lines: What’s New and What’s Next
  • Canadian Personal Lines Power Hour: A Q&A with Industry Leaders
  • Canadian‑Specific Forms: When, Why, and How to Use Them
  • Catching and Resolving Applied Epic Accounting Errors
  • Chart Your Own Path: Nonlinear Career Growth Strategies for Women in Insurance
  • Clicks That Count: A Real-Time Applied Epic How-To
  • Client Contracts in Applied Epic
  • Commercial Lines Download and eDocs: Unlocking More Value Than Ever
  • Connecting the Dots: Reports as the Storytellers of Operations
  • Connecting the Producer Workflow: Applied Epic, Applied Book Builder, Applied Mobile, Indio and Beyond
  • Consulting with Applied Benefit Designer
  • Creating SOPs That Drive Results
  • Custom Form Conversion and Enhancing the Benefit Form Templates
  • Custom Forms Conversion for Canada: A Guided Path to Applied Epic Policy Forms
  • Cut Hours to Minutes: Speed Up Commercial Data Capture with AutoFill
  • Delivering Better Risk Appetite Communication to Grow Your Commercial Book
  • Design Your Legacy: From Trusted Account Manager to Intentional Leader
  • Developing an Advanced Dashboard to Better Measure and Balance CSR Workloads Across an Agency
  • Developing and Managing an Applied Epic Enterprise Administration Team
  • Download Is Our Mail: Building a High-Volume Suspense Playbook
  • Download Smarter: Applied Epic Tips, Tools and Q&A
  • Embedded Premium Finance Processing – Meet the AFCO Team
  • Embedded Premium Finance Processing – Meet the First Insurance Funding Team
  • Embedded Premium Finance Processing – Meet the IPFS Team
  • Emerging Technology Trends for the Modern Agency, 2026 Edition
  • Employee Productivity Scorecard: Data-Driven Impact
  • Entering Policies in Applied Epic for Reporting Efficiency
  • Epic AutoFill: Streamlining Plan Setup and Eliminating Duplicative Data Entry
  • Epic Max Unleashed: How Agencies Are Using It to Revolutionize Their Workflow
  • Epic Quotes Commercial Lines Canada: A Unified Quoting Experience
  • Epic Search, Unleashed: Agencies Share How Intelligent Search Is Revolutionizing Their Workflows
  • Experience the Difference "Ask EVA" Can Make in Your Agency
  • Expert Panel: Managing Changes to Benefits Workflows
  • Exploring the Features of EZLynx Submission Center
  • EZLynx and the Agentic AI Vision
  • EZLynx for Carriers: What's New and What's Next
  • EZLynx Keynote
  • EZLynx Roundtables
  • From Change Management to Organizational Capability: The Shift from Conformity to Coherence
  • From Chaos to Clarity: How Peers Maximize PL Processes in Applied Epic
  • From Chaos to Consistency: Build a Powerful Training Engine with Learning Paths and Mentorship
  • From Hire to Retire: Streamlining HR with Applied Epic Activity Workflows
  • From Identity to Impact: Employer Branding That Fuels Growth
  • From Intake to Adjudication: How AI Is Transforming the Claims Journey for Commercial Carriers
  • From Lead to Carrier: Streamlining New Business with Applied Epic and Indio
  • From Quote to Bind: A Case Study in Agency Bill
  • From Zero to 70% Open Rate: How One Agency Successfully Implemented Applied Marketing Automation
  • Getting Started with Applied Epic Bridge
  • Getting Started with Epic Dashboards Asset Builder
  • Getting the Most from Ivans Distribution Platform: Best Practices for Configuration, Growth, and Insight
  • Growing Your Business with Ivans Bookroll
  • Hands‑On Lab: Put Your Epic Dashboards Asset Builder Skills Into Practice
  • Hands-On Lab: Applied Epic Bridge Setup Made Simple
  • Hands-On Lab: Building Reports in EZLynx
  • Hands-On Lab: Closing the Gap at Renewal with Applied Book Builder
  • Hands-On Lab: Creating Powerful Commercial Proposals
  • Hands-On Lab: Elevating Client Experiences with EZLynx Automation Center
  • Hands-On Lab: Epic AutoFill for Benefits
  • Hands-On Lab: Epic Dashboards Asset Builder for Advanced Users (Repeat)
  • Hands-On Lab: How Does Embedded Premium Finance Work for You?
  • Hands-On Lab: How to Use Applied Recon to Process Agency Bill
  • Hands-On Lab: How to Use Applied Recon to Process Direct Bill
  • Hands-On Lab: Informing Your Benefits Clients with Applied Marketing Automation
  • Hands-On Lab: Ivans Exchange
  • Hands-On Lab: Leveraging User-Defined Labels for Greater Functionality Across EZLynx
  • Hands-On Lab: Mastering Indio Templates for Maximum Efficiency
  • Hands-On Lab: Optimize Your Internet Browser and Applied Epic Browser Experience
  • Hands-On Lab: Streamlining Agency Outreach for Commercial Lines Accounts with Applied Marketing Automation
  • Hands-On Lab: Streamlining Personal Lines Marketing Campaigns Using Applied Marketing Automation
  • Hands-On Lab: Transforming Communications with Dynamic Applied Epic Templates
  • Hands-On Lab: Using Tasks and Checklists for More Effective Agency Management
  • Hands-On Lab: Using the New Compliance Fields in Applied Epic
  • How Agentic AI Is Eliminating the Friction from Commercial Submission Workflows
  • How Organizations Build a Strong High Net Worth Client Program
  • How to Get More Done in a Day: Time Management Techniques That Are Proven to Work
  • How to Get Started in Applied Data Lake and Build Your First Report in 60 Minutes
  • How Top Agencies Approach Remarketing and Retention
  • Implementing Applied Epic Opportunities
  • Improving Your Agency’s Efficiency and Retention Using Activities
  • Inside the Applied Data Lake Roadmap: What's Next and Why It Matters
  • Inside the Canadian Brokerage: Real‑World Workflows and How Brokers Tackle Them
  • Introduction to Applied Data Lake, Google Cloud and Databricks
  • Introduction to Ivans Exchange
  • Journal Entries in Applied Epic
  • Just What Is a Broker within Applied Epic Accounting?
  • Launch Your Customer Portal: An EZLynx Client Center Setup Guide
  • Leveraging New Applied Epic Forms in the Benefits Ecosystem
  • M&A: How to Tuck-in a Book or Agency into Applied Epic
  • Making Applied Epic Activities Work for You
  • Mastering Applied Epic Proposal Templates – Tips, Tricks, and Best Practices
  • Mastering Browser Changes: Real-World Strategies from Agency Leaders
  • Mastering the Basics of Renewals Manager for Personal Lines
  • Maximize Your Core Payments Experience with Applied Pay
  • Memo Bills, Binders, and Splits: Unusual Billing Scenarios in Applied Epic
  • Microsoft Excel Pivot Tables
  • Microsoft Excel Tips and Tricks for the Intermediate User
  • Modern Quote and Bind in Applied Epic: A Preview and Roadmap for Canadian Personal Lines
  • New Applied Financial Management Feature (Repeat)
  • New Applied Financial Management Feature
  • New Compliance Fields in Applied Epic for Servicing
  • New! EZLynx AutoFill
  • Paying Producers in Applied Epic: Setting Up Producer Commissions Agreements for Ease and Efficiency
  • Powering Digital Quoting with Ivans Distribution Platform
  • Powering Personal Lines: Configuring Applied CSR24 for Personal Lines Success – Part 2
  • Practical Strategies and Users’ Perspectives with Applied Book Builder for Commercial Lines
  • Quote Faster, Propose Smarter: Personal Lines in EZLynx
  • Real Insights That Made a Difference: A Small Agency Case Study
  • Reintroducing Applied Epic Reports: Unlocking Visibility, Accuracy, and Better Decision‑Making
  • Reusable Utilities in Applied Epic
  • Revenue Status on Policies Is Here! What It Is and How to Use It
  • Search Smarter: Find Anything in Epic, Instantly
  • Security Panel Discussion: Real-World Cybersecurity Practices That Actually Work
  • Segmenting Personal Lines Clients in Applied Epic Using Profit Centers
  • Simplifying Commissions Accounting (Plus a Sneak Peek at EVA Recon)
  • Smarter Submissions, Less Chasing: What’s New in Submission Manager and Applied Epic Marketing
  • Stop the Revolving Door: How Employee Onboarding Can Make a Difference
  • Strategies for Maintaining and Managing Data Quality
  • Streamlining Commercial Lines Servicing with Applied Epic Forms and Indio
  • Streamlining the Applied Epic Month-End Process
  • Streamlining Your Sales Processes and Maximizing Your Applied Epic for Salesforce Performance
  • Successfully Servicing Your Clients in EZLynx
  • Supporting the Digital Roundtrip of Insurance, a Carrier’s Point of View
  • Taking the Guesswork Out of Commercial Applications and Submissions
  • Template Letter Configuration and Automation Magic
  • The Agentic Edge: Why Automation Maturity Is the New Battleground for Broker Loyalty
  • The Digital Roundtrip of Employee Benefits: What It Is and Why It Matters
  • The Evolution of Applied Recon
  • The Foundation of Operational Success: Ensuring Data Accuracy and Quality
  • The Future of Learning in a Distracted World
  • The New and Improved eSignature in EZLynx
  • The Personal Lines Playbook: Proven Workflows That Elevated Other Organizations
  • The Power of Process: Creating Documented Workflows That Drive Consistency and Growth
  • The Renewal and New Business Process in Applied Epic: A Thorough Workflow for All Stages
  • The Title Comes Last: How Real Leaders Earn Their Influence
  • Time Management and Work Prioritization
  • Transforming Agency Operations with SharePoint: Communication, Training and Beyond
  • Transforming Benefits Data Into Actionable Intelligence
  • Transforming Personal Lines Business with Applied Epic Download and Personal Lines Renewal Insights
  • Turning Commercial Lines Into a Growth Engine for Your Agency
  • Turning Dashboards Into Decisions: Agency Strategies for Successful Adoption
  • Turning Expertise Into Impact: Building Successful SME Programs
  • Understanding and Balancing Financial Reports in Applied Epic
  • Unlock Hidden Power: Advanced SET Commands
  • Unlock Retention Wins with Reports and Dashboards
  • Unlocking Insights: Benefits Roundtable Discussion
  • User Security in Applied Epic: Configuration Best Practices
  • Using Real-World Bound Policy Data to Sharpen Your Personal Lines Product Strategy
  • What’s New and What’s Next in Applied Benefits Solutions
  • What’s New and What’s Next in Epic Quotes Commercial Lines and Tarmika
  • What’s Next for Commercial Lines: A Look at the Reimagined Experience
  • What's New and What's Next in Applied Book Builder
  • What's New and What's Next in Epic Dashboards
  • What's New and What's Next in Financial Management
  • What's New and What's Next in U.S. Personal Lines
  • What's New in EZLynx Accounting
  • What's New in EZLynx Certificates
  • What's New in EZLynx Reporting
  • Women in Leadership
  • Work Smarter, Not Harder: Using Applied Epic Activities and Marketing Reports to Automate Workflows
  • Work Smarter, Reach Farther: Engaging Insureds with Applied CSR24 and Applied Marketing Automation
  • Workflow Optimization: What to Review After the First 6-18 Months on Applied Epic
  • Your Source of Truth: Powering Appetite Internally and Across Distribution Channels
  • Culture First: How to Overcome Challenges with Change Management Within an Agency
  • AI for Agencies: Working Smarter, Not Harder
  • Finders Keepers: How to Hire and Keep Great Talent
  • Streamlining Renewals with Connected Tools (Renewals Manager, Indio, Applied CSR24, etc.)
  • Comparative Rating in Commercial Lines: Driving Small Commercial Efficiency
  • The Pressure We Carry: Mental Health at Work
  • The Human Side of Insurance: Emotional Intelligence and Soft Skills That Matter
  • Beyond Download: Safeguarding Critical Personal Lines Data Through Proactive Maintenance
  • Powering Personal Lines: How Applied CSR24 Transforms Customer Self-Service – Part 1
  • Connecting the Commercial Lines Client Experience
  • Hands-On Lab: A Beginner's Practical Guide to the Epic Dashboards Asset Builder
  • (Repeat) Hands-On Lab: Epic Dashboards Asset Builder for Advanced Users
  • Epic Dashboards by Job Role: Roundtable Discussions
  • Reintroducing Applied Epic Reports: Unlocking Visibility, Accuracy, and Better Decision‑Making