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  • Monday, Oct 6th
    1:00 PM - 2:00 PM PT
    (2644) Applied Epic and Microsoft Word: Advanced Features for Custom Templates and Proposals
    Location: Orovada Ballroom 6
    Applied Presenter: Sarah Caruso (she/her/hers) – Applied Systems Canada
    Applied Representative: Jennifer Tindall (she/her/hers) – Applied Systems
    Systems Administration
  • Tuesday, Oct 7th
    1:15 PM - 2:15 PM PT
    (2654) Hands-on Lab: Expanding Your SET Command Skills in Microsoft Word
    Location: Joshua 9
    Applied Presenter: Jennifer Tindall (she/her/hers) – Applied Systems
    Applied Representative: Sarah Caruso (she/her/hers) – Applied Systems Canada
    Systems Administration
  • Tuesday, Oct 7th
    1:15 PM - 2:15 PM PT
    (2656) Strategizing for a Successful Move to Applied Epic Browser
    Location: Primrose Ballroom 1
    Applied Presenter: Jesse B. Gomez (he/him/his) – Applied Systems
    Systems Administration
  • Tuesday, Oct 7th
    2:45 PM - 3:45 PM PT
    (2650) Expert Panel: Navigating AI in the Insurance Industry
    Location: Juniper 4
    Panelist: Lisa Anthofer – Skogman Insurance
    Panelist: Daniel Horn – Rollo Insurance Group
    Panelist: Jessica Traynor – PLATFORM Insurance Management Inc.
    Applied Moderator: Lauren Kingston – Applied Systems
    Applied Representative: Erica Pickens – Applied Systems
    Systems AdministrationBusiness Management
  • Wednesday, Oct 8th
    10:15 AM - 11:15 AM PT
    (2646) Expert Panel: Essentials of Cybersecurity and Regulatory Compliance
    Location: Orovada Ballroom 3
    Applied Moderator: Lauren Kingston – Applied Systems
    Panelist: Jerry Fetty – SMART I.T. Services, Inc
    Panelist: Jason Gobbel, Kite Technology Group – Kite Technology Group
    Panelist: Jason Wankovsky
    Systems AdministrationBusiness Management
  • Wednesday, Oct 8th
    2:15 PM - 3:15 PM PT
    (2649) Maximizing Efficiency with Applied Epic Configuration: A Guide to Smart System Administration
    Location: Primrose Ballroom 4
    Presenter: Amy Wood (she/her/hers) – Kraus-Anderson Insurance Agency, Inc.
    Applied Representative: Jennifer Duggan (she/her/hers) – Applied Systems
    Systems Administration
  • Wednesday, Oct 8th
    2:15 PM - 3:15 PM PT
    (2655) Hands-On Lab: Optimize Your Internet Browser and Applied Epic Browser Experience (Repeat)
    Location: Joshua 1
    Applied Presenter: Jesse B. Gomez (he/him/his) – Applied Systems
    Applied Representative: Abby Larson (she/her/hers) – Applied Systems
    Applied Representative: Brandon Carter – Applied Systems
    Applied Representative: Sheila Brown (she/her/hers) – Applied Systems
    Systems Administration
  • Wednesday, Oct 8th
    3:45 PM - 4:45 PM PT
    (2652) Expert Panel: Preparing for the Move to Applied Epic Browser from an IT/Operations Perspective
    Location: Mariposa Ballroom 4
    Panelist: Jodi Cherewyk – Acera Insurance
    Panelist: David Graham (he/him/his) – CH Insurance
    Panelist: Kaira Mercer-Jones (she/her/hers) – The Gibraltar Group Insurance Services
    Panelist: Danielle B. DuFour (she/her/hers) – NBT Insurance Agency
    Applied Moderator: Chris Borgmeyer – Applied Systems
    Applied Representative: Sheila Brown (she/her/hers) – Applied Systems
    Systems Administration
  • Wednesday, Oct 8th
    3:45 PM - 4:45 PM PT
    (2658) Expert Panel: Peer Insights on Secure Digital Communications
    Location: Mariposa Ballroom 8
    Applied Moderator: Shane Lonneman – Applied Systems
    Panelist: Jason Gobbel, Kite Technology Group – Kite Technology Group
    Panelist: Jeff Shiflett – McConkey Insurance and Benefits
    Panelist: Jordan Smith – The Hartwell Corporation
    Panelist: Matthew Fastow – Coverflow
    Systems AdministrationBusiness Management
  • Thursday, Oct 9th
    8:00 AM - 9:00 AM PT
    (2647) Expert Panel: Mastering Carrier Appointments and Acquisitions
    Location: Orovada Ballroom 3
    Applied Moderator: Joy Jack – Applied Systems
    Panelist: Kristi L. Metsch – The Cincinnati Insurance Companies
    Panelist: Jordan Smith – The Hartwell Corporation
    Panelist: Kerry J. Webb (she/her/hers) – Blue Ridge Risk Partners
    Applied Representative: Lynnette Vogelsang – Ivans
    Systems AdministrationBusiness Management
  • Thursday, Oct 9th
    8:00 AM - 9:00 AM PT
    (2651) Expert Panel: Tools and Policies to Build a Cybersecurity Culture
    Location: Mariposa Ballroom 4
    Applied Moderator: David Gerlach – Applied Systems
    Panelist: Dan Law – HSB - Hartford Steam Boiler
    Panelist: Nick Oliver – Redbird Security
    Panelist: Beth Wiebe – Cornerstone Insurance Services Incorporated
    Systems AdministrationBusiness Management
  • Thursday, Oct 9th
    8:00 AM - 9:00 AM PT
    (2726) Hands-On Lab: Optimize Your Internet Browser and Applied Epic Browser Experience (Repeat)
    Location: Joshua 1
    Applied Presenter: Jesse B. Gomez (he/him/his) – Applied Systems
    Applied Representative: Abby Larson (she/her/hers) – Applied Systems
    Applied Representative: Brandon Carter – Applied Systems
    Applied Representative: Sheila Brown (she/her/hers) – Applied Systems
    Systems Administration
  • Thursday, Oct 9th
    8:00 AM - 9:00 AM PT
    (2740) Real Talk with a Microsoft MVP: Microsoft 365's AI, Copilot
    Location: Mariposa Ballroom 8
    Presenter: Adam Atwell, Microsoft MVP – Kite Technology Group
    Systems Administration
  • Thursday, Oct 9th
    9:30 AM - 10:30 AM PT
    (2648) Best Practices for Configuring Applied Epic Security for Mid to Large-Sized Agencies
    Location: Mariposa Ballroom 8
    Presenter: Lisa Baltruczak – Acrisure LLC
    Applied Representative: Jennifer Duggan (she/her/hers) – Applied Systems
    Systems Administration
  • Thursday, Oct 9th
    9:30 AM - 10:30 AM PT
    (2653) Expert Panel: How Different Agency Roles Handled the Switch to Applied Epic Browser
    Location: Mariposa Ballroom 4
    Applied Moderator: Chris Borgmeyer – Applied Systems
    Panelist: Jenna Silva (she/her/hers) – C3 Risk & Insurance Services
    Panelist: Dawn Stark (she/her/hers) – The Gibraltar Group - Insurance Services
    Panelist: Amy Wood (she/her/hers) – Kraus-Anderson Insurance Agency, Inc.
    Applied Representative: Sheila Brown (she/her/hers) – Applied Systems
    Systems Administration
  • Thursday, Oct 9th
    9:30 AM - 10:30 AM PT
    (2657) Preparing to Leverage Applied Epic Modernization from an IT Perspective
    Location: Mariposa Ballroom 6
    Applied Presenter: Amanda Recchia (she/her/hers) – Applied Systems
    Applied Representative: Erica Pickens – Applied Systems
    Systems Administration