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  • Monday, Sep 9th
    1:00 PM – 2:00 PM CST
    (2438) Mastering the Art of Giving and Receiving Feedback As Leaders
    Location: Ryman Ballroom B
    Presenter: Jackson Rollo – Rollo Insurance
    Professional Development
  • Monday, Sep 9th
    1:00 PM – 2:00 PM CST
    (2443) Leading Transformational Conversations
    Location: Ryman Ballroom E
    Presenter: Brandy Ferrer – Pathfinder Strategies
    Professional Development
  • Tuesday, Sep 10th
    10:30 AM – 11:30 AM CST
    (2439) Building a High-Quality Culture in the Insurance Industry
    Location: Ryman Ballroom E
    Applied Systems Presenter: Bridget Penney – Applied Systems
    Professional Development
  • Tuesday, Sep 10th
    2:30 PM – 3:30 PM CST
    (2442) How to Build and Manage a Successful Subject Matter Expert Team
    Location: Ryman Studio D
    Presenter: George Vakalopoulos – Alliant Insurance Services, Inc.
    Presenter: Jayme Moreno – Alliant Insurance Services
    Professional Development
  • Wednesday, Sep 11th
    2:00 PM – 3:00 PM CST
    (2435) Expert Panel: How to Navigate Through Difficult Client Conversations About the State of Today’s Insurance Market
    Location: Governor's Ballroom C
    Applied Systems Moderator: Carlie Johnston (she/her/hers) – Applied Systems
    Panelist: Stacy Johansen – Downeast Insurance, LLC
    Panelist: Casheika C. Moses (she/her/hers) – The Baldwin Group
    Professional Development
  • Wednesday, Sep 11th
    2:00 PM – 3:00 PM CST
    (2445) How to Make the Most of Your ACN (Applied Client Network) Membership
    Location: Ryman Ballroom F
    Moderator: Colleen Lazanich (she/her/hers) – CalNonprofits Insurance Services
    Panelist: Ron Brunell
    Panelist: Karla J. Myers, CIC, CWCA (she/her/hers) – Franconia Insurance & Financial Services
    Panelist: Beaux Pilgrim (he/him/his) – Reed Insurance
    Panelist: Melissa Zornes – Cadence Insurance
    Professional Development
  • Wednesday, Sep 11th
    3:15 PM – 4:15 PM CST
    (2436) Elevating Communication: Enhancing Your Verbal, Written and Presentation Skills
    Location: Ryman Studio O
    Professional Development
  • Thursday, Sep 12th
    9:45 AM – 10:45 AM CST
    (2437) Time Management Strategies for Increasing Productivity
    Location: Tennessee Ballroom B
    Presenter: Heather Parsons (she/her/hers) – The Insurance Market
    Professional Development
  • Thursday, Sep 12th
    9:45 AM – 10:45 AM CST
    (2441) Transforming How You Manage Mental Health in the Workplace
    Location: Bayou C
    Presenter: Justin Goodman – Total CSR
    Professional Development
  • Thursday, Sep 12th
    9:45 AM – 10:45 AM CST
    (2444) The Leadership Glow Up You’ve Been Searching For
    Location: Governor's Ballroom B
    Presenter: Brandy Ferrer – Pathfinder Strategies
    Professional Development